FAQs

Frequently Asked Questions (FAQs)

1. How long will it take for my order to arrive?

Orders typically arrive within 5 -10 business days. However, delivery times may vary depending on your location and shipping method.

2. Do you offer international shipping?

We ship our products to most countries. (United States, Australia, Austria, Belgium, Brazil, Canada ,Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Indonesia, Hungary, Ireland, Israel, Italy, Japan, Kazakhstan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, South Korea, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, United States, Vietnam)

3. What payment methods do you accept?

We accept major credit cards, PayPal.

4. Is there a money-back guarantee?

Yes, we offer a 100% satisfaction guarantee. If you're not happy with your purchase, simply contact us for a full refund.

5. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

6. Can I change or cancel my order?

Yes, you can change or cancel your order within 24 hours of placing it. Please contact our customer support team for assistance.

7. Are your products environmentally friendly?

We strive to offer environmentally friendly products whenever possible. Look for eco-friendly labels on our product pages for more information.

8. Do you offer wholesale pricing?

Yes, we offer wholesale pricing for bulk orders. Please contact us for more information.

9. What is your return policy?

Our return policy allows for returns within 30 days of purchase. Please see our Returns & Exchanges page for more details.

10. How can I contact customer support?

You can reach our customer support team by emailing support@trendzdelivery.com or filling out the contact form on our Contact Us page.

11. Do you offer gift wrapping services?

Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option at checkout.

12. Are your products cruelty-free?

We strive to offer cruelty-free products whenever possible. Look for cruelty-free labels on our product pages for more information.

13. How can I stay updated on new product releases?

Sign up for our newsletter to receive updates on new product releases, promotions, and more.

14. Can I return an item if it doesn't fit?

Yes, we accept returns for items that do not fit within our sizing guidelines. Please refer to our Returns & Exchanges page for more information.

15. Do you offer discounts for first-time customers?

Yes, first-time customers can enjoy a special discount on their first purchase. Sign up for our newsletter to receive your discount code.